Retention Infrastructure

Stop losing customers you already had

Usage + billing + support data joined into one health view, churn risk scored daily, intervention workflows firing automatically.

If this sounds familiar

Customers churn and you find out on the renewal call.
Your CS team reads tea leaves in spreadsheets instead of working on real saves.
You know which accounts are at risk, but only the week before they cancel.

What you get

✓
Unified customer health view (product usage + billing + support + NPS)
✓
Churn risk score updated daily, surfaced directly in HubSpot
✓
Automated intervention playbooks: early-warning email, CS assignment, exec escalation
✓
Monthly cohort and net revenue retention dashboards

How this can work

We scope this to your stack and how you want to work: a fixed-scope project, an ongoing partnership, or an engineer embedded on your team. Pricing follows the shape of the engagement, so the call starts with what you actually need.

Scope This Build

Or send a brief

No meeting required. Tell us the shape of the problem and we'll reply with a scope.

Bring us your stack

Thirty minutes with the engineer who would run your build. We walk your current stack and say what we would ship first. No deck.

Book a Working Session